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  • New threaten the security of iOS and Mac
  • VCU EdPEx Workshop Program
  • Here’s our top 10 tips to reduce your carbon emissions.
  • Training to use the program Adobe Photoshop CS6
  • Microsoft Office 365 platform
  • Teacher Boonchoo home for special children
  • AU Awards for Excellence Conferral 2022
  • Services
  • Download Form
  • WARNING: Info-Stealer malware as a service
  • AU Chinese New Year Celebration 2023
  • History
  • Virtual Power Plant
  • Office of ITS organized the "Google for Education Update 2019" Training No.1 (Morning)
  • "Recording" in Google Meet will be unavailable
  • Planting mangrove forest
  • AU Awards Presentation Christmas 2015 & New Year Celebrations
  • Computer Laboratories
  • Introduction to using Sharepoint
  • AUAA Team Presented Thai Jasmine Rice to the University
  • Vision, Mission and Values
  • Deep Learning Model
  • Office of ITS organized the "Google for Education Update 2019" Training No.1 (Afternoon)
  • The MS Teams will not support for Android 5 6 and 7
  • Foundation for The Blind in Thailand Under The Royal Patronage of H.M. The Queen
  • AU Awards Presentation Christmas 2014 & New Year Celebrations
  • Technical Support
  • All presentations clip from TTT 2022 Reinforce: Enterprise IT Infrastructure Day
  • Quality Assurance (QA)
  • Scientists warn polar ice melts faster than expected
  • Self Assessment Report (SAR)
  • Office of ITS organized the "Google for Education Update 2019" Training No.2 (Morning)
  • Google will not longer support Google Site Classic version
  • AU Awards Presentation Christmas 2013 & New Year Celebrations
  • Learning Management System (LMS)
  • Docker Basic
  • Merry Christmas and Happy New Year 2023 Greetings
  • IT Policies
  • Off Grid Box
  • Office of ITS organized the "Google for Education Update 2019" Training No.2 (Afternoon)
  • Google for Education services
  • AU Awards Presentation Christmas 2012 & New Year Celebrations
  • WiFi Connection
  • Self-Service Password Resetting System
  • Blessing Ceremonies for Her Royal Highness Princess Bajrakitiyabha Narendira Debyavati, the Princess Rajasarinisiribajra
  • ITS Members
  • Arctic hollow glass
  • Basic training in using dockers
  • Cookie consent
  • AU Awards Presentation Christmas 2011 & New Year Celebrations
  • Remote Assistance service
  • Projector not connect? Check cable first
  • Ceremony to Mark the Memorial Day of The Late His Majesty King Bhumibol Adulyadej The Great
  • Organization Chart
  • What is Clean Energy? How does IT work? Why is IT so important
  • ITS's Survey
  • Group Email Sending Permission Request Form
  • AU Awards Presentation Christmas 2016 & New Year Celebrations
  • AU Account
  • Reset Windows Password with HIREN USB
  • AU Personnel Training Program “Make AU Our Second Home”
  • China drought causes Yangtze to dry up, sparking shortage of hydropower
  • Self-Service Resetting AU Account Password
  • AU Awards Presentation Christmas 2009 & New Year Celebrations
  • GlobalProtect
  • AU Community Received Tung Pan Num Jai
  • AIS Thai people without E-Waste receive Earth Day
  • Cookie statement
  • AU Awards for Excellence Conferral 2021
  • Common projector issue : No signal input
  • AU Birthday Celebration of H.M. Queen Suthida Bajrasudhabimalalakshana
  • Corporate Social Responsibility
  • Solar-powered electric vehicles move one step closer to market
  • AU Awards Presentation Christmas 2020 & New Year Celebrations
  • Simple WiFi connection script for Windows
  • Digital Marketing Workshop by ISL, VMS for AU personnel towards Digital Era
  • Early heatwave in Europe
  • Google Drive to MS One Drive
  • AU Celebration of H.M.Queen Sirikit The Queen Mother's Birthday
  • Feedback
  • Renewable Energy Sources
  • AU Awards Presentation Christmas 2019 & New Year Celebrations
  • Office 365 Account Settings
  • Closing Ceremony of the 50th Anniversary Celebrations of Assumption University
  • AU Awards Presentation Christmas 2018 & New Year Celebrations
  • How to add an external guest to a Microsoft Team
  • The 90th Birthday Anniversary of The Great Professor of the Order of St. Gabriel
  • AU Awards Presentation Christmas 2017 & New Year Celebrations
  • Installing Window 7 with USB
  • Celebration of Assumption Day : Assumption Day and Crowning Ceremony
  • How to kill or cure a virus on a flash drive
  • AU KM Workshop
  • Office 365 subscriptions for SMBs
  • Digital Marketing Workshop Series: SEO for Beginners
  • 5th AU Digital Marketing Workshop Series
  • Using projector remote control - Input selection
  • AU Co-Working space to the AU community members
  • Creating tasks and to-do lists in Google Calendar
  • AU Songkran Celebration 2021
  • New AU Spark Manual for Student
  • Assumption University Receiving COVID-19 Vaccination
  • New AU Spark Manual for Teacher
  • AU Celebration of Assumption Day and Crowning Ceremony Assumption Day 2022
  • Things to Know MT
  • The Ceremony to Pay Tribute to H.M. Queen Sirikit The Queen Mother
  • Birthday Anniversary of H.M. King Maha Vajiralongkorn Phra Vajiraklaochaoyuhua
  • Meeting with the Department of Disease Control Samut Prakan Province
  • Birthday Celebration of Her Majesty Queen Suthida Bajrasudhabimalalakshana
  • Digital Technologies for Creating Virtual Spaces
  • New threaten the security of iOS and Mac
  • VCU EdPEx Workshop Program
  • Here’s our top 10 tips to reduce your carbon emissions.
  • Training to use the program Adobe Photoshop CS6
  • Microsoft Office 365 platform
  • Teacher Boonchoo home for special children
  • AU Awards for Excellence Conferral 2022
  • Services
  • Download Form
  • WARNING: Info-Stealer malware as a service
  • AU Chinese New Year Celebration 2023
  • History
  • Virtual Power Plant
  • Office of ITS organized the "Google for Education Update 2019" Training No.1 (Morning)
  • "Recording" in Google Meet will be unavailable
  • Planting mangrove forest
  • AU Awards Presentation Christmas 2015 & New Year Celebrations
  • Computer Laboratories
  • Introduction to using Sharepoint
  • AUAA Team Presented Thai Jasmine Rice to the University
  • Vision, Mission and Values
  • Deep Learning Model
  • Office of ITS organized the "Google for Education Update 2019" Training No.1 (Afternoon)
  • The MS Teams will not support for Android 5 6 and 7
  • Foundation for The Blind in Thailand Under The Royal Patronage of H.M. The Queen
  • AU Awards Presentation Christmas 2014 & New Year Celebrations
  • Technical Support
  • All presentations clip from TTT 2022 Reinforce: Enterprise IT Infrastructure Day
  • Quality Assurance (QA)
  • Scientists warn polar ice melts faster than expected
  • Self Assessment Report (SAR)
  • Office of ITS organized the "Google for Education Update 2019" Training No.2 (Morning)
  • Google will not longer support Google Site Classic version
  • AU Awards Presentation Christmas 2013 & New Year Celebrations
  • Learning Management System (LMS)
  • Docker Basic
  • Merry Christmas and Happy New Year 2023 Greetings
  • IT Policies
  • Off Grid Box
  • Office of ITS organized the "Google for Education Update 2019" Training No.2 (Afternoon)
  • Google for Education services
  • AU Awards Presentation Christmas 2012 & New Year Celebrations
  • WiFi Connection
  • Self-Service Password Resetting System
  • Blessing Ceremonies for Her Royal Highness Princess Bajrakitiyabha Narendira Debyavati, the Princess Rajasarinisiribajra
  • ITS Members
  • Arctic hollow glass
  • Basic training in using dockers
  • Cookie consent
  • AU Awards Presentation Christmas 2011 & New Year Celebrations
  • Remote Assistance service
  • Projector not connect? Check cable first
  • Ceremony to Mark the Memorial Day of The Late His Majesty King Bhumibol Adulyadej The Great
  • Organization Chart
  • What is Clean Energy? How does IT work? Why is IT so important
  • ITS's Survey
  • Group Email Sending Permission Request Form
  • AU Awards Presentation Christmas 2016 & New Year Celebrations
  • AU Account
  • Reset Windows Password with HIREN USB
  • AU Personnel Training Program “Make AU Our Second Home”
  • China drought causes Yangtze to dry up, sparking shortage of hydropower
  • Self-Service Resetting AU Account Password
  • AU Awards Presentation Christmas 2009 & New Year Celebrations
  • GlobalProtect
  • AU Community Received Tung Pan Num Jai
  • AIS Thai people without E-Waste receive Earth Day
  • Cookie statement
  • AU Awards for Excellence Conferral 2021
  • Common projector issue : No signal input
  • AU Birthday Celebration of H.M. Queen Suthida Bajrasudhabimalalakshana
  • Corporate Social Responsibility
  • Solar-powered electric vehicles move one step closer to market
  • AU Awards Presentation Christmas 2020 & New Year Celebrations
  • Simple WiFi connection script for Windows
  • Digital Marketing Workshop by ISL, VMS for AU personnel towards Digital Era
  • Early heatwave in Europe
  • Google Drive to MS One Drive
  • AU Celebration of H.M.Queen Sirikit The Queen Mother's Birthday
  • Feedback
  • Renewable Energy Sources
  • AU Awards Presentation Christmas 2019 & New Year Celebrations
  • Office 365 Account Settings
  • Closing Ceremony of the 50th Anniversary Celebrations of Assumption University
  • AU Awards Presentation Christmas 2018 & New Year Celebrations
  • How to add an external guest to a Microsoft Team
  • The 90th Birthday Anniversary of The Great Professor of the Order of St. Gabriel
  • AU Awards Presentation Christmas 2017 & New Year Celebrations
  • Installing Window 7 with USB
  • Celebration of Assumption Day : Assumption Day and Crowning Ceremony
  • How to kill or cure a virus on a flash drive
  • AU KM Workshop
  • Office 365 subscriptions for SMBs
  • Digital Marketing Workshop Series: SEO for Beginners
  • 5th AU Digital Marketing Workshop Series
  • Using projector remote control - Input selection
  • AU Co-Working space to the AU community members
  • Creating tasks and to-do lists in Google Calendar
  • AU Songkran Celebration 2021
  • New AU Spark Manual for Student
  • Assumption University Receiving COVID-19 Vaccination
  • New AU Spark Manual for Teacher
  • AU Celebration of Assumption Day and Crowning Ceremony Assumption Day 2022
  • Things to Know MT
  • The Ceremony to Pay Tribute to H.M. Queen Sirikit The Queen Mother
  • Birthday Anniversary of H.M. King Maha Vajiralongkorn Phra Vajiraklaochaoyuhua
  • Meeting with the Department of Disease Control Samut Prakan Province
  • Birthday Celebration of Her Majesty Queen Suthida Bajrasudhabimalalakshana
  • Digital Technologies for Creating Virtual Spaces

 
 
 

 
 
 

IT Knowledge

GlobalProtect

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The GlobalProtect Agent is a VPN client to connect to the university VPN service.

It is required for any staff or faculty members who would like to access to restricted services. This document is a guide to help you to install and configure the agent for the basic usage.

For more information, the Firewall rules now are based on your roles and responsible, there is no location limitation. This means that you can access to the restricted services you have rights to access to from anywhere in the university or even at home.

 

Downloading

You can download the agent from the following links according to your operating system.

 GlobalProtect Agent 5.1.8 for Mac 32/64 bit.pkg

 GlobalProtect Agent 5.1.8 for Windows 32 bit.msi

 GlobalProtect Agent 5.1.8 for Windows 64 bit.msi

GlobalProtect Agent for Windows XP only.zip

 

Installation

  • In the GlobalProtect Setup Wizard, click Next.

  

 

  • Click Next to accept the default installation folder (C:\Program Files\Palo Alto Networks\GlobalProtect), or click Browse to select a new location and then click Next twice.

 

 

  • After installation is complete, Close the wizard.

 

Basic Usage

  • In the first time you open the GlobalConnect Agent, it will prompt for the “portal address”.
  • There are 3 portals as follow
    • vpn-net-hm.au.edu
    • vpn-dmz-hm.au.edu
    • vpn-end-hm.au.edu

The server you need to connect depends on the services you use. Please contact our staff for portal server you want to use, then click “Connect”.

 

  • Then it will prompt for login with username and password. You can use your AU Account to login as you use to login to any university IT service.

 

  • If you can login successfully, it will display as shown below and the status panel will change to “Connected”.

 

  • If you want to sign out. Click Choose Setting

 

  • Click ‘Sign Out’

 

 

 

IT Knowledge

Office of Information Technology Services :

Hua Mak Campus
E Building 1st floor,
592/3 Soi Ramkhamhaeng 24, Ramkhamhaeng Rd.
Hua Mak, Bang Kapi , Bangkok 10240, Thailand

Office of Information Technology Services :

Suvarnabhumi Campus
Srisakdi Charmonman IT Building 3rd floor,
88 Moo 8 Bang Na-Trad Km. 26
Bang Sao Thong, Samut Prakan 10570, Thailand

(66) 0-2300-4543-62 Ext. 3333

helpdesk@au.edu

AU ITS Line

(66) 0-2723-2833

helpdesk@au.edu

AU ITS Line
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