Annoucement

Group Email Sending Permission Request Form

The Office of ITS just created the "Group Email Sending Permission Request Form". Please use the form if you would like to give a user with the specific groups sending permission.

Google for Education services

Every AU member can use their AU Account to login to Google for Education services such as Gmail, which is currently the official AU Email system, Google Drive, Google Site, etc.…

Microsoft Office 365 platform

Every AU member can use their AU Account to login to Microsoft Office 365 platform and use its services such as MS Teams or One Drive.
Every user got a total of 1 TB hard disk storage for all O365 services.
You can also use the AU Account to purchase more applications in the O365 platform if they available and make payment by yourself. However, the university reserved rights to forbid some services without prior announcement.

Services

Remote Assistance service

Sometimes, solving technical problem via phone or message only is not enough for complicated issues. In such case, our technical support may ask you to bring your device to the campus. Anyway, alternatively, you can ask for Remote Assistance Service.

AU Account

We provide a user account called AU account for all faculty, staff and students. All faculty, staff and students will get an user account automatically without any request or any form filling.

Wifi Connection

There are about 1,600 Access Points over the campus which cover 80% of public areas where you can connect to the Internet via our WiFi connection. You need an AU account to get access to our WiFi service.

Learning Management System (LMS)

The LMS is a system that can help the schools to deliver their teaching materials to the students as well as to keep track of the students progress like homeworks or assignments. The LMS also supports online examinations with flexible types of questions.

Download Form

Download the form or fill out the service request form.

Technical Support

If you have any trouble using our services or the university’s devices or any of IT related services, our staff are here to help.

 
 
 

 
 
 

IT Knowledge

News and Events

 
 
 

 
 
 

Related Links

Office of Information Technology Services :

Hua Mak Campus
E Building 1st floor,
592/3 Soi Ramkhamhaeng 24, Ramkhamhaeng Rd.
Hua Mak, Bang Kapi , Bangkok 10240, Thailand

Office of Information Technology Services :

Suvarnabhumi Campus
Srisakdi Charmonman IT Building 3rd floor,
88 Moo 8 Bang Na-Trad Km. 26
Bang Sao Thong, Samut Prakan 10570, Thailand

(66) 0-2300-4543-62 Ext. 3333

helpdesk@au.edu

AU ITS Line

(66) 0-2723-2833

helpdesk@au.edu

AU ITS Line
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